Hi, I'm Rob. I take the stress out of technology for homeowners, freelancers, and small businesses across Edinburgh. Whether it's a broken laptop, patchy WiFi, a smart home setup, or ongoing IT support for your business, I handle everything properly, in plain English.
Whether it's a quick fix or a full installation, everything is handled from start to finish. You don't need to know where to start.
Something not working and you're not sure why? I'll diagnose it, explain what's wrong in plain English, and sort it out properly.
Slow computers · device setup · software issues →Laptop running slowly, crashing, or not turning on? I carry out hardware and software repairs that get your machine working again.
Repairs · virus removal · data recovery →Rooms with no signal, video calls that drop, speeds that never match what you pay for. I find the cause and fix it properly.
Dead zones · mesh systems · router setup →From smart lighting and heating to whole-home audio and automation, I design and install systems that work properly, with no loose ends.
Lighting · heating · audio · Home Assistant →Reliable IT support for small businesses and freelancers who need things to work without the overhead of a large IT company.
Microsoft 365 · backups · email · security →Not in Edinburgh? Not a problem. I connect securely to your device and resolve most issues the same day, wherever you are in the UK.
UK-wide · same-day help · secure connection →There's no complicated process. I keep things simple, and I make sure everything is working before I consider the job done.
Get in touch by phone, email, or the contact form. Tell me what's happening. No need to know the technical details, just describe the problem.
I'll diagnose the issue and give you a clear recommendation. No pushy upselling, just honest advice on the best way to fix it.
I carry out the repair, setup, or installation. Everything is tested and configured properly before I finish, not left for you to figure out.
Before I leave, I'll explain what I did and show you how to use everything. And if anything needs tweaking afterwards, I'm easy to reach.
No pressure. Just a friendly conversation about what you need.
Whether you need help at home or support for your work, the service is the same: thorough, reliable, and explained clearly.
Technology should make home life easier, not more frustrating. I help individuals and families across Edinburgh get their devices and home systems working properly, with no jargon and no fuss.
Slow, crashing, or not turning on. Diagnosed and fixed.
Dead zones, dropped connections, speeds that don't add up.
Lighting, heating, audio, and automation, set up properly.
New laptop or phone? I'll get it set up and transfer everything across.
Worried about something suspicious? I'll check it and clean it up.
"Always patient, explains everything clearly, and is lovely to chat to. I love having him round for a cuppa while he works away!"
— Ken, Retired Teacher
For freelancers and small businesses who want reliable IT without the complexity or cost of a large support contract. I keep things running smoothly so you can focus on your work.
Fast, reliable help when something goes wrong, wherever you are.
Set up properly from the start, configured the way you work.
Protection for your data and peace of mind if something goes wrong.
Access your files from anywhere, securely and reliably.
Help choosing and setting up software that saves you time.
"As a business owner, Rob has saved me so much time, from fixing issues to advising on tech and running regular laptop health checks."
— Clare, Consultant Solicitor at Aubergine Legal
These are areas where I go deeper than a typical IT visit. Both involve proper planning and a clean, finished result.
Slow speeds in certain rooms, calls that drop mid-conversation, devices that keep disconnecting. These are fixable problems. I assess your home, identify the weak spots, and install the right solution for your property.
Smart lighting, heating, multi-room audio, home automation. Designed around how you actually live and set up properly, so everything works together and you don't need to become a tech expert to use it.
There's no shortage of IT support companies. Here's what makes working with me different.
Trusted by families and businesses across Edinburgh for well over a decade. I've seen most problems before and know how to fix them properly.
No jargon, no confusing technical explanations. I'll tell you what's wrong, what needs doing, and what to expect, clearly and honestly.
I don't drop off a list of instructions. Everything is set up, tested, and working before I leave. You just get to enjoy the result.
Based in Edinburgh, I visit clients across the city and surrounding areas. For everything else, I can connect remotely and sort most issues the same day.
On most repairs and troubleshooting jobs, if I can't fix it, you don't pay. That's how it should be.
Most of my clients have been with me for years. That's not something you manage with an average service.
"I've worked with Rob for ten years. My business and family rely on him, from fixing 'unfixable' rural internet to setting up smart TVs, offices, and remote support. Everyone needs a Rob."
— Tony, Owner at TC Skip Hire
Read more reviews →I visit clients across Edinburgh and the surrounding area. For everything else, remote support is available UK-wide.
Whether you've got a specific problem or just want to talk through what you need, get in touch and I'll give you a straight answer. No pressure, no jargon.
Mon–Sat, 9am–6pm. Based in Edinburgh.