Edinburgh & UK-Wide IT Support

Tech that works
the way it should

Hi, I'm Rob. I take the stress out of technology for homeowners, freelancers, and small businesses across Edinburgh. Whether it's a broken laptop, patchy WiFi, a smart home setup, or ongoing IT support for your business, I handle everything properly, in plain English.

✓ 15+ Years Experience
✓ No Fix, No Fee
✓ Edinburgh & UK Remote

What I help with

Whether it's a quick fix or a full installation, everything is handled from start to finish. You don't need to know where to start.

What to expect when you get in touch

There's no complicated process. I keep things simple, and I make sure everything is working before I consider the job done.

1

Tell me what's wrong

Get in touch by phone, email, or the contact form. Tell me what's happening. No need to know the technical details, just describe the problem.

2

I assess and advise

I'll diagnose the issue and give you a clear recommendation. No pushy upselling, just honest advice on the best way to fix it.

3

I fix and configure it

I carry out the repair, setup, or installation. Everything is tested and configured properly before I finish, not left for you to figure out.

4

You're shown how it works

Before I leave, I'll explain what I did and show you how to use everything. And if anything needs tweaking afterwards, I'm easy to reach.

Book a call with Rob

No pressure. Just a friendly conversation about what you need.

Home or business, I've got you covered

Whether you need help at home or support for your work, the service is the same: thorough, reliable, and explained clearly.

Home IT Support

Technology should make home life easier, not more frustrating. I help individuals and families across Edinburgh get their devices and home systems working properly, with no jargon and no fuss.

Computer & laptop repairs

Slow, crashing, or not turning on. Diagnosed and fixed.

WiFi and internet problems

Dead zones, dropped connections, speeds that don't add up.

Smart home installation

Lighting, heating, audio, and automation, set up properly.

New device setup and transfers

New laptop or phone? I'll get it set up and transfer everything across.

Virus removal and security

Worried about something suspicious? I'll check it and clean it up.

"Always patient, explains everything clearly, and is lovely to chat to. I love having him round for a cuppa while he works away!"

— Ken, Retired Teacher

See all home services →

Business IT Support

For freelancers and small businesses who want reliable IT without the complexity or cost of a large support contract. I keep things running smoothly so you can focus on your work.

Remote and on-site IT support

Fast, reliable help when something goes wrong, wherever you are.

Microsoft 365 and email setup

Set up properly from the start, configured the way you work.

Backups and cybersecurity

Protection for your data and peace of mind if something goes wrong.

Cloud and file sharing setup

Access your files from anywhere, securely and reliably.

Workflow and tool support

Help choosing and setting up software that saves you time.

"As a business owner, Rob has saved me so much time, from fixing issues to advising on tech and running regular laptop health checks."

— Clare, Consultant Solicitor at Aubergine Legal

See all business services →
Specialist services

Two things I'm particularly known for

These are areas where I go deeper than a typical IT visit. Both involve proper planning and a clean, finished result.

WiFi that works everywhere in your home

Slow speeds in certain rooms, calls that drop mid-conversation, devices that keep disconnecting. These are fixable problems. I assess your home, identify the weak spots, and install the right solution for your property.

  • Full home coverage, including thick-walled older properties
  • Mesh networks and access point installation
  • Configured and tested before I leave
  • Ideal for home workers and larger homes
Fix your WiFi →

A smarter home, without the hassle

Smart lighting, heating, multi-room audio, home automation. Designed around how you actually live and set up properly, so everything works together and you don't need to become a tech expert to use it.

  • Full design, supply, and installation
  • Sonos, Russound, Home Assistant and more
  • Electrician coordination where needed
  • Ideal for renovations and new builds
Explore smart home →

Why people choose Curly IT

There's no shortage of IT support companies. Here's what makes working with me different.

15+ years of experience

Trusted by families and businesses across Edinburgh for well over a decade. I've seen most problems before and know how to fix them properly.

Plain English, always

No jargon, no confusing technical explanations. I'll tell you what's wrong, what needs doing, and what to expect, clearly and honestly.

Done for you, start to finish

I don't drop off a list of instructions. Everything is set up, tested, and working before I leave. You just get to enjoy the result.

Local and remote support

Based in Edinburgh, I visit clients across the city and surrounding areas. For everything else, I can connect remotely and sort most issues the same day.

No fix, no fee

On most repairs and troubleshooting jobs, if I can't fix it, you don't pay. That's how it should be.

People come back, and refer friends

Most of my clients have been with me for years. That's not something you manage with an average service.

"I've worked with Rob for ten years. My business and family rely on him, from fixing 'unfixable' rural internet to setting up smart TVs, offices, and remote support. Everyone needs a Rob."

— Tony, Owner at TC Skip Hire

Read more reviews →

Ready for tech that just works?

Whether you've got a specific problem or just want to talk through what you need, get in touch and I'll give you a straight answer. No pressure, no jargon.

Mon–Sat, 9am–6pm. Based in Edinburgh.